If we think your phone is in better shape than you listed, we will raise its value. If your phone is in worse shape than listed, we will contact you with a revised offer which you can accept or decline. If you decline, we will send your phone back to you at no cost*.
*If the device is blacklisted (reported as lost or stolen), or is ID locked (iCloud, Google, or BlackBerry ID locked) ; Or if the device sent is not a model that we advertise buying, the customer would have to pay for the return shipping should they wish to receive it back.
Sure -yes! Customers are welcome to stop by our stores in Grande Prairie, Dawson Creek & Peace River (Mon-Fri, 10:00 AM to 6:00 PM).
We suggest making sure that your device(s) are charged enough and that they are already factory reset before arriving. Most of time, we can test your device on the spot and pay you right away.
If it is determined that it will take a little while to test them (i.e. if you bring a large quantity of devices at once, or a computer/console), we may ask that you drop them off. In this case, we would let you know an approximate timeframe of how long it will take us to complete their evaluation and get back to you.
All shipments come with a standard $100.00 coverage (subject to the shipping company’s approval after we submit the claim). If you would like to add more insurance coverage, please contact us and we can offer you insurance options (the cost would be deducted from your total offer).
That said, odds that transit damage or lost packages happen are very slim from our experience. If you’re using your own packaging for the shipment, simply make sure that your device(s) are adequately protected for transit.
You can reach us with the information below if you still have questions, and we would be glad to help.
Demo10.Werorg
Po Box 3061
Jacksonville, FL 32206
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